写在最前,老板承诺会给每个受到影响的vps拥有者补偿10欧余额+1月免费(如果多vps,每个vps都能享受1月免费),但需要开工单。
灵车看样子目前还没跑路的打算,但是上车需谨慎。此次事件,因为两块硬盘完全死掉,受影响的vps上的数据应该是全部丢失了,切勿在灵车上放重要数据。

以下是事情经过:
发现阶段:受影响的是两块硬盘下切出的小鸡,按照老板的话是有240个。最开始崩的时间应该在3-4点,我是5点多发现的。


然后八点的时候,应该是有ns的网友去找老板了,老板让我来nspost一下公告,我就去回复了帖子(https://www.nodeseek.com/post-541924-1#4), 并进行了一定的更新:

⚠️ Epyc Service Update ⚠️

We recently experienced a critical hardware failure that affected parts of our system. Our team is working diligently to restore full service and ensure everything operates reliably as soon as possible. We sincerely apologize for the disruption and truly appreciate your patience and understanding during this recovery process.

The incident involved a ZFS disk issue on our Proxmox host, and unfortunately, both disks have crashed. This means that even with a RAID 1 setup, recovery would not have been possible. While we are able to recover a significant amount of data, some virtual machines may have permanently lost information.

Our team is actively working on restoring the affected systems. In the worst-case scenario, we may need to reinstall the entire system and rebuild the VPS servers. To prevent similar issues in the future, we are replacing the failed disks with brand new hardware and implementing a RAID 5 configuration for improved redundancy and data protection.

The downtime is expected to last until tomorrow morning, with an estimated total of approximately four hours starting from 08:00 CET (GMT+1).

🎟️ If you have any questions or notice anything unusual, please reach out to us through the support ticket system
on our website or create a ticket here on Discord. For all customers impacted by data loss, please contact support directly so we can assist you further.

维修阶段:下午起床后发现还在维修:目前的情况还在修,但是已经答应给补偿了:10欧余额+1月免费,已经买鸡的朋友可以先等等。

继续更新,截至18:02,老板已经确认原本硬盘完全死亡,换新硬盘了。

18:35,开始重建