Hi there,

We’re reaching out regarding a recent ChatGPT Go subscription on your account.

Due to a payment-processing error, a promotional offer intended only for eligible customers in India was incorrectly applied to some PayPal purchases made outside that region. Your recent subscription was affected by this issue.

We’ve now fixed the underlying problem. As a result:
We’ve reversed the promotional discount that was applied in error to customers that are not eligible.
Your subscription will return to its original status and will not automatically renew.
We know payment issues are frustrating, and we appreciate your understanding while we correct the problem. If you have any questions about your subscription or refund, just reply to this email — we’re here to help.

Thank you for using ChatGPT.
— The ChatGPT Team

你好呀，

我們聯絡您是想了解您帳戶上最近的 ChatGPT Go 訂閱情況。

由於支付處理錯誤，一項原本僅限印度符合資格的客戶享受的促銷優惠被錯誤地應用於部分在印度以外地區進行的PayPal交易。您最近的訂閱受到了此問題的影響。

我們已經解決了根本問題。結果如下：
我們已撤銷先前錯誤地對不符合資格的顧客應用的促銷折扣。
您的訂閱將恢復到原始狀態，不會自動續訂。
我們知道付款問題令人沮喪，感謝您在我們解決問題期間的理解。如果您對訂閱或退款有任何疑問，請回覆此郵件—我們隨時為您提供協助。

感謝您使用 ChatGPT。
— ChatGPT 團隊